FAQ's

We often get the same questions from people regarding our services. Here are some of the most common:

Will a blu-ray DVD play in a standard DVD player?

No. blu-ray is a new technology which is up to 7 times the quality of a standard DVD and utilizes a blue laser to play the DVD. A standard DVD player utilizes a red laser and will not read a blu-ray disc. A blu-ray player will, however, play a standard DVD. Since blu-ray is the newest and most advanced technology, you will inevitably own a blu-ray player someday if you don't already own one. We were the first in St. Louis to offer blu-ray because we believe in giving our clients the best possible video from today's technology. After 3 years, some of our "competition" still does not offer blu-ray and the ones that due charge a premium for it.


What does no time limit mean?

A lot of photographers and video people charge a package price for a set number of hours and then charge extra for additional hours. So a $2000 package may end up costing you $2500 because the videographer or photographer have been watching the clock and when their hours are up, they want to leave in the middle of your event or charge you additional money to stay even though some very important events may not have taken place yet.
Our package prices are just that, a "package" price. We do not have additional or hidden charges, so you can be assured that the package price includes unlimited hours for your event and we will not miss a single moment of it.

How are payments made?

We offer a simple and fair solution for making payments. A 25% down payment is due with a signed contract. An additional 25% is due anytime before your event date with the balance due upon delivery of DVD's. NEVER pay anyone in FULL for services that will not be completed on the day of your event. I have heard endless stories from people that have made payment in full and then did not get their videos or the person shooting backed out at the last minute and there was no contract. A contract protects you as much as it does the person rendering the services. Again, do NOT pay in FULL for any service unless that service will be fulfilled the day of your event (DJ, Caterer, Florist, etc)

These are just a few of the common questions we receive. If you have any questions regarding our services, please feel free to call anytime and we will do our best to ensure that you are completely satisfied with our services.

Uncompressed-Unedited Video Files

Here at Creative Video Services, we do not shoot our video to video tape like most companies do. We shoot our High Definition video straight to files which makes it easier and faster to import and edit in our Avid systems. Just for the asking, we will give you the unedited video clips we shot in their native uncompressed format. All you have to do is provide a hard drive or other media to put the files on and the raw unedited video is your to keep as a backup, to view, or use them to practice your own editing skills.

What you should know about High Definition

High Definition video is the future of video. All new televisions purchased are HD ready and capable of displaying a High Definition picture. So what is High Definition?
To keep it in layman's terms it is a high quality widescreen formatted video that is five times the quality of the Standard Definition DVD's you are used to seeing.
How will my Standard DVD's benefit from High Definition?
There are 2 major benefits to shooting video in HD when the project will also end up as a Standard DVD. The first is color depth. The increased vibrance and depth of color will transfer down to standard DVD where non-HD video cameras don't have the ability to capture the great color qualities seen in HD cameras. Secondly, and most important, all new TV's have a widescreen display. Non-HD cameras shoot in the old 4:3 aspect which means the picture is square, and when played on the widescreen TV's made today, you will see a picture that has two black bars called Pillar bars on the sides of the screen because non-HD cameras can not shoot widescreen.
When shot with an HD camera, the widescreen (16:9) aspect ratio transfers to a Standard DVD so when viewing the Standard DVD on your new widescreen TV, the video will fill the entire screen.
So whether you are viewing your blu-ray High Definition DVD or your Standard Definition DVD, you will see the video fill the entire widescreen TV surface.
There are certainly more technical points I could go into here, but suffice it to say that when we shoot a video for you, the end result will be a video with great color that will fill your widescreen TV when you view your High Definition blu-ray DVD or your Standard DVD.

Price Guarantee

Creative Video Services is now offering a price guarantee on all video services. We will BEAT any competitors price for a comparable package and still give you the high-definition blu-ray DVD's that are not even being offered by other video companies. We are also offering a $100 discount on all services booked for 2010.
We offer better quality and better service than any of our competition and now we back it up with a price guarantee.

St. Louis Tea Party

Thanks to 97.1 FM's Dana Loesch and Bill Hennessey for their work on the St. Louis Tea Party. We were there and shot video of the event which you will find posted on Dana's blog and on Bill's site. There were close to 1000 protesters who showed up to express their frustration over our governments wasteful spending and our representatives contempt of it's citizens and abuse of their powers.

Dana's blog
http://thedanashow.wordpress.com/

Bill Hennessey's blog
http://hennessysview.com/

Entire video of event in 4 parts:
http://www.vimeo.com/3408578

Blu-Ray Player Offer Extended

Every year at this time we offer a FREE Sony blu-ray player to clients who book us for their event in the month of January. This year was very successful, however we have a few units left so we are extending this offer until all of the units are gone. I won't tell you how many are left, but it's under 10. Last year we gave away 30 blu-ray players and this year we have surpassed that number. Everyone who books a Standard or Deluxe Package will get a FREE blu-ray player until the last one is gone!
I'm sure you have seen the incredible quality of High Definition, so you know how much better your video will look in HD. Again, we are extending this offer until all of the players are gone and you MUST mention this blog to get the FREE blu-ray player.
We offer the best possible video standard with HD and Award Winning service to provide you with a video you will enjoy for a lifetime.

Military Discount

Creative Video Services, Inc is offering a discount for all military families. We greatly appreciate the sacrifices you make to keep this great Country FREE and SAFE. To take advantage of this offer you only need supply a military I.D. and a 10% discount will be applied to any services contracted with us. It's our way of saying thanks for all you do.